Terms and Conditions

This Privacy Policy outlines how Mojaa Egypt ("we", "us", "our") collects, uses, maintains, and discloses information obtained from users ("User" or "Users") of the website www.https://eg.mojaa.com ("Site").

This policy applies to all products and services offered by Mojaa Egypt.

Information Collection

We collect personal identification information from Users in various ways, including when Users:

Visit our Site

Place an order

Fill out a form

Subscribe to our newsletter

Participate in other activities, services, features, or resources available on the Site.

Users may be asked for details such as name, email address, and phone number.

Types of Data We Collect

Information You Provide: We collect and store information that you voluntarily provide when interacting with Mojaa Egypt services. You may choose not to provide certain details, but this may limit your ability to use certain Site features.

Automatic Information: We automatically gather certain types of information when you interact with our services, including your usage of the Site. This may include cookies and unique identifiers to collect browsing details.

Information from Other Sources: We may receive information about you from other sources, such as updated delivery details from our carriers, to improve our service.

Why We Collect Data

We collect and use data for the following purposes:

Order Processing: To manage orders, process payments, and handle product deliveries.
Improving Services: To troubleshoot and enhance the functionality of our Site and services.
Personalization: To recommend features, products, and services based on your preferences.
Legal Compliance: To meet legal obligations, such as tax requirements.
Communication: To contact you regarding orders, promotional offers, and updates.
Advertising: To display interest-based ads related to products or services.
Fraud Prevention: To detect and prevent fraud, and to manage credit risks.

Voluntary Submission of Information

Users can provide personal identification details voluntarily. You may refuse to supply
personal information, though this may restrict your ability to engage in some Site-related activities.

How We Use Your Information

We collect and use your personal information to:

Improve customer service

Personalize user experience

Enhance our website offerings

Process transactions

Administer content, promotions, or surveys

Send periodic emails (related to orders, updates, promotional content)

Web Browser Cookies

Our Site may use cookies to enhance the user experience. Users can set their browsers to refuse cookies or alert them when cookies are sent. However, disabling cookies may prevent certain parts of the Site from functioning properly.

How We Protect Your Information

We implement security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. Our Site complies with PCI vulnerability standards to ensure a secure environment for Users.

Eg.mojaa.com does not provide services or products to countries under OFAC sanctions in accordance with Egyptian law. Multiple shipments may result in multiple charges on the cardholder’s statement.

Updates to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. When changes are made, we will post a notification on the main page of our Site, update the date at the bottom of this page, and notify you by email. Users are encouraged to review this page regularly to stay informed about how we are protecting personal information.

Acceptance of the Terms

By using eg.mojaa.com, you signify your acceptance of this Privacy Policy. If you do not agree, please refrain from using our Site. Continued use after updates signifies your acceptance of any changes.